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Certification Program in Digital Marketing

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ORM (Online Reputation Management)

Course structure in brief–

  • Introduction to ORM - Online Reputation
  • Why is Online Reputation Matters
  • Online Reputation Vs Offline Reputation
  • ORM for Individual Vs Business
  • How to use Social Media for Online Reputation
  • Best Practice for Building Online Presence
  • PR, News & Online Media for Online Reputation
  • Reputation Building Online
  • Managing Your Reputation
  • Bad Reputation Recovery Process
  • Identifying the types of Reputation Risk
  • Best Way to embrace online negativity & criticism
  • Dealing with Negative Customer Reviews
  • Tools & Worksheet for Reputation Management
  • Question -Answer session to clear doubts and recapture everything

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